Organizations need leaders who can turn big data into a strategic asset, but not everyone is cut out for the job. Do you have the skills and temperament to become a CAO?
As Computerworld details in our feature article, Chief analytics officer: The ultimate big data job?, the CAO title is gaining momentum. With executive teams looking to apply analytics more strategically across the business, it’s getting easier to justify a C-level position for analytics. A recent EY study found that while 69% of companies considered customer experience vital, just 12% said they take full advantage of analytics to extract customer insights and deliver better customer service.
Author: Rob O’regan