Good business intelligence needs a good team: a BI competency center (BICC). A BICC is a cross-functional organizational team that has defined tasks, roles, responsibilities and processes for supporting and promoting the effective use of analytics across an organization.
Over the last decade or so, I’ve regularly written Agile Analytics Organizationwhitepapers and given presentations explaining some of the key concepts behind BICCs and how to go about setting one up. And studies show they are indeed an important part of analytics best practice: organizations with a BICC see big benefits, including increased use of analytics, increased user satisfaction, and lower costs.
Author: Timo Elliott