You’ve done all the right things by following your enterprise vendor selection methodology. You created an RFI and sent it out to all of the vendors on your “approved” list.
You then filtered out the responses based on your requirements, and sent out a detailed RFP. You created a detailed scoring methodology, reviewed the proposals, listened to the in-person presentations, and filtered out everyone but the top respondents. But you still ended up with more than one. What do you do?
Author: Boris Evelson