Psst — No News Might Be Bad News

If you’re not hearing from your data analysts, it could be that everything is fine, your website humming along like clockwork. But that’s not really a safe assumption to make. The last time an analyst brought you news that there had been an unexpected failure in data capture, you might have been understandably frustrated, and some of that frustration might have ended up being directed at the analyst.

How eager do you think that analyst now is to go looking for problems? In your organization, how do you address the issue that analysts are likely to be the messenger that someone wants to shoot when they deliver unwelcome updates about lost data?

Author: Lori Forsyth


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