Big data and analytics are drawing eyes and dollars across the insurance industry, but some power users are seeking more support from the technology. In a survey of more than 2,000 insurance professionals, only 9 percent said they were able to access educational materials for the use of analytics tools.
The survey was conducted by Celent and The Institutes and summarized in a report titled “Increasing the Adoption of Data and Analytics in Insurance: The Voice of Insurance Professionals,” written by Celent analyst Michael Fitzgerald. “Awareness appears high, but execution is hampered by implementation,” Fitzgerald wrote. “When asked, users offer clear preferences for subject areas and topics that will allow them to apply data and analytics to their jobs in practical ways.”
Author: Nathan Golia