The Dark Side of Business Intelligence

A well implemented reporting processes and tools can be scary for some. If your company reporting tool relies on Excels, PDFs and PowerPoints, then there is always an opportunity for you to “tweak” the results. It’s not necessarily lying but rather an adjustment.

Just enough so that the line chart looks steeper, numbers are rounded up (or down), tables are filtered to certain rows, and columns are hidden to “make it more readable”. But a fully automated, simple, standardized data warehouse and reporting system that publishes dashboards to everyone in the company on a regular basis and keeps everyone informed about the status and progress of all performance indicators? Scary!

Author: Telmo Silva


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