I’m always surprised when a new client doesn’t have a charter that describes the mission and strategy of the business intelligence (BI) and analytics program. A charter defines a BI program’s direction and goals and how it plans to achieve them.
It unifies team members behind a stretch vision and communicates to the outside world what the program is about. Many BI and analytics leaders don’t allocate the time to create or update a charter. It’s easy to see why—there are always more pressing concerns to deal with and plenty of fires to put out.
Author: Wayne W. Eckerson