Operational Intelligence: The Next Generation of Business Intelligence

Today, enterprise software is more than a transactional system – it is a decision support tool that enables senior management to effectively run the business.

But, given the various technologies available on the market now, it can be difficult for managers to figure out which data analytics tools are needed to optimize their business operations. Chuck Brans, Vice President of EOI Sales, Americas, at IFS, a global enterprise software company, discusses the difference between Business Intelligence and Operational Intelligence and the real-time decision tools that are key for businesses to undergo digital transformation.

Author: Chuck Brans


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