Big data case study: How UPS is using analytics to improve performance

As chief information and engineering officer for logistics giant UPS, Juan Perez is placing analytics and insight at the heart of business operations.

“Big data at UPS takes many forms because of all the types of information we collect,” he says. “We’re excited about the opportunity of using big data to solve practical business problems. We’ve already had some good experience of using data and analytics and we’re very keen to do more.”

Author: Mark Samuels

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