Before Mercy Health System revamped its analytics, its nursing scheduling system wasn’t working well. Its shortcomings forced the 44-hospital organization, based in St. Louis, Missouri, to lean on expensive agency work. Nurses couldn’t predict what their weeks might look like, and they weren’t happy.
Eventually, with the help of advanced technologies from SAP Health, Mercy turned it around. The health system found $4.3 million in savings and reduced its turnover rate, the fruits of a wider high-tech overhaul. But there was another key component to this initiative: A few years ago, Mercy began hiring data scientists.
Author: Jack Murtha