Accessing ‘pot of gold’ in business intelligence starts with collaboration, CIOs say

After years of refining the North Carolina Government Data Analytics Center, the state’s CIO shared with a NASCIO conference audience the importance of communication and getting the business to focus.

State government officials and industry reps packed into an afternoon workshop Monday in Baltimore at the National Association of State Chief Information Officers’ Midyear Conference to glean what they could on how to turn their data into business intelligence. “We’re sitting on a pot of gold, but nobody ever asks the questions,” said Wisconsin State CIO David Cagigal, referring to a reluctance on government’s business side to “use critical thinking” and make the most of one of government’s most untapped resources: its data.

Author: Colin Wood


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