A day doesn’t go by that I don’t think about how I could have done a better job of running my business, which until my partners and I sold it, was an American restaurant called Molly’s Lone Star, located in the French town of La Rochelle.
So, every time I walk into a restaurant, which is almost every day, I look at how other people are running their business. I look at how the waiters do their side work, how the traffic flow of clean and dirty dishes is organized, and I peer at the latest point-of-sale technology. I daydream about how much easier our work would have been, and how much more profitable we could have become.
Author: Michael Hickins