Over the years, much has been written about the myth of “self-service” business intelligence (BI). Every eighteen months or so, I seem to revisit it. Unfortunately, things have not changed for the better. BI tools are still the arena of the analyst.
Line managers are able to look at visualizations in a dashboard, they even have a limited ability to investigate the data underneath it, but a “what if?” thought almost always requires a loop back to an analyst or a developer. While too many people in the industry continue to say the solution to the problem is to get the managers to “think like data scientists”, there will continue to be barriers to acceptance.
Author: David A. Teich