Artificial intelligence is transforming the traditional delivery of legal services. In general terms, the set of tools broadly called “legal analytics” promises to do two things: Increase the efficiency of tasks that once required substantial time and human effort, and mine masses of data to discover new insights that were previously inaccessible.
Suppose that a company wants to forecast which employee complaints lead to lawsuits.Historically, the company might assign a team of analysts and lawyers to comb through complaint records, personnel files and court documents, searching for some pattern that might signal litigation risk. This painstaking process could take months and require an army of people to process thousands of pages of text.
Author: Anne Tucker and Charlotte Alexander