With the promise to drive innovation, improve operational efficiency, enhance customer experience, and accelerate growth, digital business transformation has become a top priority for the C-suite in recent years.
But as organizations continue to invest heavily in new technology, the ability to monitor IT performance across all domains, and respond to performance and availability issues in real time, remains challenging. While there are many IT monitoring tools available – Gartner lists 37 in the IT infrastructure monitoring category alone – the insights become trapped within the individual technology siloes. So how can organizations break open these silos to increase the value of their data assets and reap the true benefits of digital transformation? The answer lies in intelligent operations.
Author: Eric Kaplan