For quick-service restaurants, an increasing amount of data is available to help businesses better determine how to best manage their resources. But bringing all of that data into one data analytics tool can be difficult, and accessing various systems eats into leaders’ valuable time.
This is especially challenging in today’s restaurant environment when operators are managing so many revenue streams. Many restaurants now allow customers to order in any of an ever-growing number of ways—call-in, online ordering, mobile phone apps, smart watches, tabletop tablets, and kiosks—to provide a seamless customer experience that encourages customers to access the restaurant on their own terms.
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