There have been rapid and exciting developments in the fields of artificial intelligence (AI) and machine learning (ML) for the enterprise. But these developments present an unavoidable question: “Where should investments be made to enhance intelligence in enterprise IT systems?”

AI and ML are key for digital transformation initiatives, but that does not mean that every solution component in the IT stack must be more intelligent. Instead, it is key to judiciously choose the areas from which the most business value can be extracted from AI/ML enhancements. Before examining which enterprise areas can benefit the most from AI/ML, let’s first consider where the intelligence function resides in each one of us

Source: forbes.com
Author: Shankar Kambhampaty