Customer service costs continue to increase, driven by the greater complexity of today’s products, growing compensation costs for personnel, and higher expectations of quality service among customers. Companies may be tempted to […]
Will Apache Parquet be the “next big thing” in the Big Data/Hadoop ecosystem? It was only 14 months ago that the Apache Spark project was graduated to a top-level project by Hadoop […]
Internet of Things (IoT) is the latest buzzword that has reached the heights of its hype. Last year, it topped the list of Gartner ’s Hype Cycle. Gartner estimates that IoT will […]
What will your college degree do for you? Big data could answer the question, but only if we let it.
Not long ago, parents and students evaluating colleges turned to U.S. News rankings, the only game in town. No longer. Rating colleges is now, if not a booming business, at least a […]
We spend a great deal of our time at Smart Vision helping our clients to establish the use of predictive analytics in their business. For many organisations, getting started with predictive analytics […]
Recently, U.S. Chief Data Scientist DJ Patil sent the following message to the White House email list, explaining how community college helped him get to where he is today, and why he […]
Customer-strategy maven Paul Greenberg made a thought-provoking remark to me back in 2013. Paul was puzzled — Why haven’t there been any billion-dollar text analytics startups? “Text analytics” is a term for […]